Privacy Notice and Website Acceptable Use Policy

PRIVACY POLICY & GDPR
This Privacy Policy applies to Realworld Capital Management Ltd (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “Realworld Capital”, “we”, “our” and/or “us”), our websites and services. Realworld Capital knows that you care how information about you is used and shared; we appreciate your expectation that we will do so carefully and sensibly. By visiting this or another website where Realworld Capital is referenced and displaying this Privacy Policy or a link thereto (a “Website” or collectively “Websites”), or by otherwise interacting with Realworld Capital, you agree to accept the practices described in this Privacy Policy.

This Privacy Policy is further subject to the Realworld Capital Services Agreement related to the Realworld Capital services that you utilise and/or purchase. For questions on this Privacy Policy, please contact our team via the contact information found on this Website. Realworld Capital values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.

WHAT INFORMATION IS COLLECTED
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us to enquire about our services or own projects.

Types of information we gather are as follows:

Contact Information:
We may collect and retain personal contact information that you submit to us voluntarily and may include your full name, mailing address, phone number and email address.
Such contact information may be used, for example, to communicate with you when necessary with respect to any transaction or new business we may be working on. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Website.

Financial Information:
We may collect and retain certain financial information from the time that you agree to our Introducer Agreement, or when negotiating a participation in one of our third-party or own-business offerings. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy, or as necessary to fulfil any order for our products or services. You will have the explicit option to withdraw consent for us to hold all or part of your personal data.

Demographic Information:
We may collect and store anonymous demographic information (such as your postcode) and use this data to tailor your experience on our Websites, although we are highly unlikely to do so. We may provide content that we think you might be interested in, perform general improvements to the Website and display the content according to your preferences – though again, we are highly unlikely to do so. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Other Information:
We collect and store certain types of information whenever you interact with us. Additionally, we may log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Website.
We may use such information for marketing purposes and to send you information that we believe might be of interest. In addition, such information may be shared with Realworld’s venture partners on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties. You have the right to withdraw consent for us to collect and hold your data.

We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Website for you, or to inform you about products or services that we think might be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties, designed to help us improve the Websites or the products or services we provide.

Cookies:
The Website uses “cookies” for such purposes as enhancing your online experience, by making it easier for you to navigate through the Website and making certain features work better. Cookies are text files which are commonly deposited by websites on a user’s hard drive when the user visits a website. The file identifies a user’s computer and can record the user’s preferences and other data about the user’s website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Website may be hindered.

Third-Party Cookies:
We may in the future use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Website or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not wish for such companies to collect this information, you may opt out.

To learn more about the use of this information or to choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.

Web Beacons:
The Website may contain electronic images (called a “single-pixel GIF” or a “web beacon”) that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.
Telephone Recording and Monitoring: To ensure Realworld Capital clients receive quality service, Realworld Capital may at some point in the future select phone calls for recording and/or monitoring. These calls, between Realworld Capital clients (or potential clients) and employees, are evaluated by the Realworld Capital management team. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting Realworld Capital, or establishing a relationship with Realworld Capital, or by otherwise utilising any Realworld Capital’s products or services, you hereby consent to any such call recording and/or monitoring.

HOW PERSONAL INFORMATION IS USED
Our Use:
We receive and store any personal information that you enter on our Website, or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information in order to fulfil their employment duties will have access to it. You can explicitly inform us that you wish us not to hold your data.

By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us.

As of January 2021, Realworld’s business model explicitly does not seek to contact visitors to our website unless a specific request is made to contact you. If you do ask for us to respond to you, we may contact you by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), or text (SMS) message. Our current business model does not deploy any form of social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.) other than LinkedIn.

We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates.

Electronic Mail:
From time to time, Realworld Capital may use your personal information to contact you by electronic mail concerning our activities or financial product introductory services. If you receive an email from us and for whatever reason, you do not with us to engage with you, please inform us by return email.
By providing us with your email address, you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Service-Related Uses:
We may use your personal information to contact you about services you have received from us, or for other purposes in which you have expressed an interest, for example, if you have contacted our info@realworldcap.com email address or made otherwise a general enquiry. We will also provide you with service and account-related announcements.

Protection of Realworld Capital and Others:
We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Realworld Capital, our users or others.
This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. We generally have no control over sites other than Realworld Capital or Realworld Capital Management Ltd; we are also not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us.

We strongly recommend that you review the privacy policies of every online service you use, before submitting any personal information and that you direct any concerns to the administrator of that website.

HOW LONG WE KEEP YOUR PERSONAL DATA
We keep information only for as long as we need it to provide you with services, manage our business or as required by law or contract. Where you have a contract or Introducer Agreement in place with us, we will retain your data for the length of the contract and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Website. If you have any questions about how long we will keep your specific data, or would like to instruct us to accept a limited period for holding such information, please inform us and we will immediately accept your request.

HOW WE KEEP YOUR PERSONAL DATA SAFE
We work to protect the security of your financial information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input on the Website. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

LIMITATION OF LIABILITY
Realworld Capital Management Ltd assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Realworld Capital Management Ltd to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party.

CONTACTING US
If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at info@realworldcap.com or by mail to Compliance Officer, c/o Landmark reception, 1st floor, 48 Dover St. London W1S 4FF

WEBSITE TERMS AND CONDITIONS
Please read these terms and conditions carefully before using this site:
This Website www.realworldcap.com is operated by Realworld Capital Management Limited (“Realworld Capital”). The company is registered at: C/O TC-Group London Ltd, Level 1, Devonshire House, One Mayfair Place, London, England W1J 8AJ. Company no. 08688287. Realworld Capital Management Limited is authorised and regulated by the Financial Conduct Authority, FRN: 623765.

Use of this website is offered to you, the user, conditionally on your acceptance without modification of these Terms & Conditions. As a user, you agree to comply with them and we recommend that you print a copy of these terms for future use. If you do not agree to these terms of use, please leave the Website immediately and do not visit or use the Website.

To contact us, please email info@realworldcap.com or telephone us on 0203 823 3700.

When using our site, you must comply with this Acceptable Use Policy.

We may suspend or withdraw our site. Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. You must keep your account details safe.

If you are provided with a piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

Intellectual Property Rights 1.1: The intellectual property rights (including, but not limited to, copyright, registered designs, trademarks, downloads and database rights) in the contents, information and computer files comprising the Website, or found at the Website, from time to time (‘the Contents’) are owned by, or are licensed to, Realworld Capital.

Nothing in these terms of use transfers to you any rights of ownership of such intellectual property rights or constitutes a licence to use such intellectual property rights other than to the extent expressly set out in these terms of use. Realworld Capital is the owner or licensee of all the intellectual property rights on this site and of the material published on it.

You may copy the Contents for your personal and non-commercial use, as long as you do not remove any product identification, copyright notices or other notices from the Contents, or any copies of them, which you make. You may print off one copy and you may download extracts of any page of this site for personal sue and you may draw the attention of others within your organisation to the content posted on this site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You may not copy, modify, distribute, display, perform, create derivative works from, transfer or sell any information, products or services obtained from Realworld Capital whether printed, audio, visual, radio, electronic, email forwarding, TV, satellite, digital transmission, scanned, website re-cycled or any other form of material for any commercial purpose, except where agreement is expressly given by Realworld Capital. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

The Website and the Contents may contain/display: (i) trademarks that are not owned by Realworld Capital Management Limited; (ii) devices or logos that are protected by copyrights that are not owned by Realworld Capital (together “Third-Party Marks”) notwithstanding Clause 1.1 Realworld Capital does not make any claim of ownership in relation to any Third-Party Marks. Use of a Third-Party Mark in the Website, the Contents, does not constitute endorsement of the relevant owner of such Third-Party Mark.

All rights not expressly granted are reserved by Realworld Capital Management Limited.
As a condition of this Website, you warrant to Realworld Capital that you will not use this Website for any purpose that is unlawful or prohibited by these Terms & Conditions or by our Acceptable Use Policy.

Any information found on this Website is intended for guidance only and the information on this site is not intended to amount to advice on which you should rely. Realworld Capital cannot be held accountable for any information that is found to be incorrect at a later date.

You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Website Links:
Realworld Capital may provide links from time to time from the Website to World Wide Web sites operated by third parties (“Third-Party Websites”). Links to Third-Party Websites are provided for your convenience and reference only. Realworld Capital is not responsible for the management and control of Third-Party Websites and does not necessarily endorse, support or recommend the views expressed in such Third-Party Websites. We have no control over the contents of those sites or resources.

Realworld Capital is not responsible for the contents of other World Wide Web sites or pages, which provide a link to the Website. Realworld Capital shall have no liability in respect of such other World Wide Web Websites, or pages.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy. If you wish to link to or make any use of content on our site other than that set out above, please contact: info@realworldcap.com

Website Performance and Computer Viruses:
Realworld Capital reserves the right at any time and without further notice, to change the Website and the Contents and/or the terms of use, which apply to the use of the Website.

Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may update and change our site from time to time to reflect changes to our products, services, our users’ needs and our business priorities. We will seek to give you reasonable notice of any major changes.

Realworld Capital excludes to the fullest extent permitted by applicable law all liability resulting from access to and/or use of the Website or the Contents or third-party Websites.

Realworld Capital does not warrant that the operation of, and access to, the Website, the Contents and/or third-party Websites shall be error free or uninterrupted or that any errors in relation to the same shall be corrected.

The Website and the Contents are provided on an ‘as is’ basis and Realworld Capital excludes to the fullest extent permitted by applicable law: – (i) all implied warranties, implied undertakings, implied representations, and/or implied conditions relating to the Website, the Contents, and/or third-party Websites; (ii) all liability resulting from access and/or use of the Website, the Contents, and/or third-party Websites.

No reliance should be made on any of the statements made within the Website, other than these terms of use and Realworld Capital Management Limited Privacy Policy, the Contents, and/or third-party Websites. Realworld Capital Management Limited excludes to the fullest extent permitted by law all liability resulting from any such reliance.

Realworld Capital Management Limited shall have no liability to you for any indirect loss, special loss, incidental loss, consequential loss or damage, loss of profits, loss of contracts, loss of customers, loss of business opportunities, loss of employees, loss of data, loss of goodwill, loss of revenue, loss resulting from a work stoppage, and/or losses from a failure to realise anticipated savings, (in each case) to the extent arising from your access to use of, or your inability to access and/or use, the Website, the Contents, and/or third-party Websites.

Realworld Capital will use reasonable endeavours to ensure that the Website and/or the Contents do not contain or spread any viruses or other malicious code. We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site.

You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Realworld Capital excludes to the fullest extent permitted by applicable law all liability in connection with any damage or loss caused by computer viruses or other malicious code originating, or contracted, from the Website, the Contents, and/or any third-party Websites.

Whenever you make use of a feature that allows you to upload content to our site, or to contact other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards and you will be liable to us and indemnify us for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us (and other users of our site) a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

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